Privacy Policy

1. Introduction

CollectiveAccessPoint ("we," "us," or "our") prioritizes your privacy protection. This Privacy Policy outlines our procedures for gathering, utilizing, revealing, and defending your data when you browse our website collectiveaccesspoint.sbs or engage in our yacht rental offerings.

Your acceptance of our data handling procedures as outlined in this document is implied when you avail of our services. This document is aligned with privacy protections laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

You provide us with personal information of your own accord when you:

• Reserve a yacht rental
• Get in touch via our website or by telephone
• Opt-in to our mailing list
• Complete forms found on our website
• Engage in surveys or marketing events

Such information may cover:

• Your name and means of contact (email, telephone number, residential address)
• Details regarding payment (securely processed via external service providers)
• Preferences and stipulations related to the yacht rental
• Details for reaching an emergency contact
• Information pertaining to dietary limitations or health if offered

2.2 Information Collected Automatically

Our site automatically gathers certain data concerning your device and how you interact with the site:

• Your device's IP address and geographic details
• The type and version of your web browser
• Which pages you visit and the duration of your stay on our site
• Websites that directed you to ours
• Details about your device (such as type and the resolution of its screen)

2.3 Use of Cookies and Similar Technologies

Cookies and related tracking mechanisms are employed on our website to improve your user experience. With these technologies, we aim to:

• Store your user preferences
• Examine site usage and its efficiency
• Deliver content tailored to you
• Enhance the services we offer

Your browser settings or our cookie permission banner allow you to manage your cookie settings.

3. Use of Collected Information

The data gathered serves various functions, such as:

• Provision of Services: We employ the data to facilitate yacht rental operations, handle reservations, and maintain communication about your booking details.
• Client Support: To address your questions and provide assistance when needed.
• Transaction Management: To handle financial transactions and oversee invoicing.
• Protection Measures: For safeguarding our activities and mitigating fraudulent activities.
• Promotional Activities: To deliver marketing communications and news (subject to your consent).
• Enhancement of Website: To inspect how our website is used and to enhance its features.
• Adherence to Law: To observe laws and legal instructions.

4. Disclosure of Personal Information

Your personal information is neither sold, exchanged, nor leased to external entities. Nonetheless, we may share your data in these circumstances:

4.1 Affiliate Services

Your information could be shared with third-party providers that we partner with for assistance in operations such as financial transactions, website support, marketing via email, and help with analytics and performance evaluation, along with customer service.

4.2 Obligatory Legal Disclosures

Your information might be disclosed if mandated by law or in situations requiring legal action, such as court mandates, emergencies, or to investigate suspected unlawful acts.

4.3 Corporate Changes

If we go through a business transition like a merger, an acquisition, or an asset sale, your information might be part of the transferred assets.

5. Data Security

To safeguard your personal data from unauthorized access, changes, exposure, or destruction, we adopt suitable technical and organizational protocols. These protocols encompass encryption, protected servers, controlled access, continuous evaluations, and training for our staff.

Nevertheless, it should be noted that no data transmission method over the internet or method of electronic storage is completely invulnerable. The absolute security of your data cannot be guaranteed by us.

6. Data Retention

Your personal data is kept only for the time needed to accomplish the intended purposes or as required by legal regulations. The usual retention durations are as follows:

• Charter bookings: 7 years (for tax and legal reasons)
• Marketing communications: until you opt out or request deletion
• Website analytics: 26 months
• Customer support: 3 years from the last interaction

7. Your Rights and Choices

You have rights that include but are not limited to, requesting access to your data, amending it, asking for its deletion (conforming to legal stipulations), transferring it, opting out of marketing communications, and managing cookies. For exercising these rights, please get in touch with us using the contact information provided below.

8. Services from Others

8.1 Google Analytics

Google Analytics is utilized to comprehend how visitors engage with our site. There's an option to withdraw using Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links may be provided that connect to social media platforms, which have distinct privacy policies.

8.3 Payment Processors

Third-party entities that are compliant with PCI DSS standards manage payment transactions.

9. Cross-Border Data Transfers

Information may be transmitted and processed in countries that are not Spain. We ensure measures are in place to protect the data in accordance with relevant privacy legislation.

10. Protection of Minors’ Privacy

Individuals under the age of 13 are not the target audience for our services, and we do not deliberately amass their personal data. Should it come to your knowledge that a minor has submitted their information, do reach out to us at once.

11. Changes to This Privacy Policy

This Privacy Policy may be amended to better align with new procedures or legal stipulations. Updates will be communicated through a revised policy notice posted online, emails sent to users on record, or alerts on our website. Use of our service subsequent to the update's official date denotes your consent.

12. Contact Information

For any inquiries about our Privacy Policy or how we handle data, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policy, ensuring compliance. Adjustments to cookie and tracking settings can be made at any time through our cookie settings feature.